Free shipping on every US orderDelivery in 6–10 business days30-day return windowOrder cut-off 5:00 PM ET

About Us

Bagvero is an online handbag store based in Columbia, South Carolina. We sell shoulder bags, tote bags and crossbody bags, and ship every order free to addresses across the United States.

Who we are

Bagvero runs this store at bagvero.store from 117 Vineyards Crossing Ct, Columbia, SC 29229, United States. Our team handles customer questions, order updates, returns and refunds by email and phone.

What we sell

Our range is made up of three collections:

  • Shoulder bags – bucket-style bags with long shoulder straps and an open main compartment, in ivory, saddle brown, mustard and navy.
  • Tote bags – open totes with a roomy main compartment, in black, cognac and maroon. Several have a large front pocket for a phone or keys.
  • Crossbody bags – compact bags with a 42 in strap and an inside pocket, in yellow, pink, navy blue and grey.

Browse the full range on our shop page.

How we list our products

  • Each product page shows the bag from several angles, so you can see its shape, straps and pockets.
  • We list the colour of every bag and, where available, its length, height, depth and strap length.
  • Every product has its own reference number (SKU), shown on the product page and in your order confirmation.
  • Colours can look slightly different on different screens. If you are unsure about a colour or size, email us before you order.

Ordering

  • All prices are in US dollars (USD).
  • The available payment methods are shown at checkout, and payment is taken when you place your order.
  • You receive an order confirmation email straight after your order is placed.
  • Any applicable sales tax is calculated and shown at checkout before you pay.

Full details: Payment Policy and Terms of Service.

Shipping

  • Free shipping on every order, with no minimum order value.
  • We ship to addresses in the United States only.
  • Handling time is 2–3 business days and transit time is 4–7 business days, so most orders arrive within 6–10 business days.
  • Orders placed before 5:00 PM Eastern Time on a business day start processing the same day.
  • You receive a tracking number by email when your order ships, and you can check your order on our Track Your Order page.

Full details: Shipping Policy.

Returns and refunds

  • You can return an unused item in its original condition within 30 days of delivery.
  • Refunds are processed within 10 days after we receive and inspect the return, to your original payment method.
  • We do not offer exchanges. To get a different bag or colour, return the original item and place a new order.
  • If an item arrives damaged, defective or incorrect, email us within 7 days of delivery and we will provide a prepaid return label.

Full details: Return and Refund Policy.

Customer support

You can reach us Monday to Friday, 9:00 AM – 5:00 PM Eastern Time. We reply to emails within 1–2 business days.

How we handle your information

We use your details only to process, ship and support your orders, and we do not sell personal information. Read more in our Privacy Policy.

Business information

Business nameBagvero
Address117 Vineyards Crossing Ct, Columbia, SC 29229, United States
Emailsupport@bagvero.store
Phone+1 (659) 225-9890
Business hoursMonday to Friday, 9:00 AM – 5:00 PM ET
Order cut-off time5:00 PM Eastern Time
Time zoneEastern Time (ET)
Websitebagvero.store
Free shipping

On every order within the United States

Delivery in 6–10 business days

Orders placed by 5:00 PM ET start processing the same business day

30-day returns

Refunds are processed within 10 days of receiving the return

Customer support

Monday to Friday, 9:00 AM – 5:00 PM ET, by email and phone

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