Questions about a bag, an order, shipping or a return? Send us a message with the form below, or email or call us. If your message is about an order, please include your order number.
Send us a message
We can help with
- Product details and sizes
- Orders and payments
- Shipping and delivery
- Returns and refunds
Response time
We reply to emails within 1–2 business days.
Shipping and returns at a glance
- Free shipping on every order, United States only
- Handling 2–3 business days, transit 4–7 business days, 6–10 business days in total
- Order cut-off time: 5:00 PM Eastern Time
- 30-day return window; refunds processed within 10 days
- No exchanges: return the item and place a new order
Business information
| Business name | Bagvero |
|---|---|
| Address | 117 Vineyards Crossing Ct, Columbia, SC 29229, United States |
| support@bagvero.store | |
| Phone | +1 (659) 225-9890 |
| Business hours | Monday to Friday, 9:00 AM – 5:00 PM ET |
| Order cut-off time | 5:00 PM Eastern Time |
| Time zone | Eastern Time (ET) |
| Website | bagvero.store |